Cookies Policy

Cookies Policy

This Cookies Policy explains how RelianSys Pty Ltd (RelianSys®) uses cookies when you interact with us online. This should be read in conjunction with our Privacy Policy.

WHAT ARE COOKIES?

Cookies are small files that we may place on your device and are stored in your browser.  When you next request that page from the server, your browser sends the cookie back to the server. This enables the server to recognise you, to improve your online experience for that page. Only the server that sent the cookie to you can read it when it is returned.

Cookies are widely used to provide an essential or satisfactory web experience.  This is generally considered a positive thing. Some cookies collect data that can then be used to tailor content and advertising to you.

Cookies can be ‘persistent’ (retained for a period of time) or ‘session’ cookies (that are deleted at the conclusion of your session).

Cookies may be inherent in our software, or may be delivered by third party applications that you choose to use when you interact with us.

HOW DOES RELIANSYS® USE COOKIES?

We use two types of cookies:

  • Necessary – these are necessary to provide you with the best online experience
  • Analytics – these monitor how often you visit our sites and how you use them. This helps us ensure an intuitive user interface and improve the site performance.

RelianSys® does not collect personal information about you through cookies.

The list below shows the cookies that you may encounter when you access our software.

RelianSysOnline.com.au

COOKIE PURPOSE DURATION TYPE
.ASPXAUTH The ASPXAUTH cookie is used to determine if a user is authenticated. Session Necessary
.ASPXROLES This cookie is associated with the EpiServer content management system, and in that context is set when a visitor logs in to a protected area of a site. Session Necessary
1P_JAR Google cookie. These cookies are used to collect website statistics and track conversion rates. 30 Days Analytics
APISID Google cookie. Security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. 2 Years Analytics
ASP.NET_SessionId Net_SessionId is a cookie which is used to identify the users session on the server. Session Necessary
HSID, SID Security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. 2 Years Necessary
NID The NID cookie contains a unique ID Google uses to remember your preferences and other information. For more information: https://policies.google.com/technologies/types?hl=en 6 Months Analytics
SAPISID Google cookie. Security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. 2 Years Necessary
SIDCC Google cookie to collect and report analytical data and spam filtering. 3 Months Analytics
SSID Purpose of this cookie is user tracking. It is a persistent cookie that tracks a visitor over time. 6 Months Analytics
__Secure-3PAPISID Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access. 2 Years Analytics
__Secure-3PSID These are essential site cookies, used by the google reCAPTCHA. 2 Years Analytics
__Secure-3PSIDCC Build user groups in google analytics 2 Years Analytics
_ga Installed by Google Analytics and used to distinguish users. 2 years Analytics
_gat Installed by Google Analytics and used to throttle request rate. 1 minute Analytics
_gid Installed by Google Analytics and used to distinguish users. 1 day Analytics

RelianSysOnline.com

COOKIE PURPOSE DURATION TYPE
PHPSESSID This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookie and is deleted when all the browser windows are closed.  Session Necessary
PHPSESSID This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookie and is deleted when all the browser windows are closed.  Session Necessary
ac_enable_tracking ActiveCampaign cookie and used to store cookie consent preferences. 1 month Necessary
_ga Installed by Google Analytics and used to distinguish users. 2 years Analytics
_gid Installed by Google Analytics and used to distinguish users. 1 day Analytics
_gat_gtag_UA_85286126_4 Google uses this cookie to distinguish users. 1 minute Analytics

RelianSys.com.au

COOKIE PURPOSE DURATION TYPE
__livechat This cookie is set by the provider LiveChat.Inc. This cookie is used to enable live chat with customers on the website. 3 years Necessary
__lc_cid This is an essential cookie for the website live chat box to function properly. 3 years Necessary
__lc_cst This cookie is used for the website live chat box to function properly. 3 years Necessary
__lc2_cid This cookie is used to enable the website live chat-box function. It is used to reconnect the customer with the last agent with whom the customer had chatted. 3 years Necessary
__lc2_cst This cookie is necessary to enable the website live chat-box function. It is used to distinguish different users using live chat at different times that is to reconnect the last agent with whom the customer had chatted. 3 years Necessary
gridcookie This cookie is used to define the grid structure of the website. Necessary
_ga Installed by Google Analytics and used to distinguish users. 2 years Analytics
_gid Installed by Google Analytics and used to distinguish users. 1 day Analytics
_gat Installed by Google Analytics and used to throttle request rate. 1 minute Analytics?
__utma The cookie is set by Google Analytics and which enables website owners to track visitor behaviour and measure site performance. It distinguishes between users and sessions. 2 years Necessary, Analytics
__utmc The cookie is set by Google Analytics and which enables website owners to track visitor behaviour and measure site performance.  Session Necessary, Analytics
__utmz This cookie is set by Google analytics and is used to store the traffic source or campaign through which the visitor reached your site. 6 months Necessary, Analytics
__utmt The cookie is set by Google Analytics and is used to throttle request rate. 10 minutes Analytics
__utmb The cookie is set by Google Analytics. The cookie is used to determine new sessions/visits. 30 minutes Analytics?
NID The NID cookie contains a unique ID Google uses to remember your preferences and other information. For more information: https://policies.google.com/technologies/types?hl=en 6 months Analytics
__oauth_redirect_detector This cookie is used to recognize the visitors using live chat at different times in order to optimize the chat-box functionality. 53 seconds Necessary
CASID This cookie is used to recognise the visitors using live chat at different times in order to optimize the chat-box functionality. Session Necessary

 

 

HOW TO CONTROL AND DELETE COOKIES

We respect your choice to accept or reject non-essential cookies.

You also have control over the way cookies are used.  You can do this through the Settings Menu on your browser. Depending on the browser you use, you can deactivate and block cookies on your device. You can also periodically delete cookies from your hard drive.

Find below information about how to empty cookies in the most common browsers:

Manage cookies in Explorer

Manage cookies in Chrome 

Manage cookies in Firefox

Manage cookies in Opera

Manage cookies in Safari

You can also use a browser such as DuckDuckGo, who promise not to use cookies which collect personal information.

However, be aware that if you choose to disable, reject or block our cookies, some parts of our websites will not function as intended. Also, disabling cookies may also disable cookies from other websites and may change your browsing experience. This Policy may change from time to time.

6th October 2020